What is getting in the way
Trigger an action from an approved request without entering the same information again.
- Repeated data entry
- Approvals that are hard to follow
- Exceptions handled outside the usual workflow
Service
Process digitisation and automation
Copying information, notifying a colleague, checking a complete record: some steps can be automated. We first look at the actual process and its exceptions to decide what can run on its own and where a person should stay involved.
What can change
- Simplify a repetitive task
- Make approvals and their status visible
- Plan human intervention for exceptions
What we can explore with you
- Action triggers
- Checks and approvals
- Useful notifications
- Recovery when a step fails
Points to define
Automation should stay understandable and account for exceptions; eliminating all errors is not promised.
- Understand the process before automating
- Plan for exceptions
- Manage dependencies and failures
These possibilities are not a fixed package. Scope, deliverables and conditions are defined in a proposal for your project.
How we move forward together
Describe triggers, checks, notifications and recovery when a step fails.
- 01
Understand daily work.
- 02
Choose a useful first step.
- 03
See and try each version.
- 04
Prepare launch and what comes next.
Tell us how the work happens today.
Which task comes back every day or every week? Let’s start there.